Table of Contents
- Why Staff Training Matters
- Who Needs Training
- What to Cover
- Training Approaches
- Ongoing Awareness
- Key Takeaways
Key Takeaways
- EPR compliance requires input from multiple teams — procurement, product development, logistics, and finance all play a role.
- Training does not need to be lengthy — a 30-minute briefing covering the basics is sufficient for most staff.
- Focus on practical actions — each team member should understand what EPR means for their specific role.
- Annual refresher training keeps awareness current as regulations evolve.
- Good training reduces data errors and improves the quality of your EPR submissions.
Why Staff Training Matters
EPR compliance is not a one-person job. Accurate data collection requires input from across your organisation — procurement teams ordering packaging, product teams designing it, warehouse teams dispatching it, and finance teams paying the fees.
If staff do not understand EPR, they will not capture the data you need or flag packaging changes that affect your compliance. Training ensures everyone understands their role in the process.
For background, see what packaging EPR is.
Who Needs Training
Core Team (Detailed Training)
- Compliance/sustainability manager — the EPR data owner
- Packaging technologist — responsible for packaging specifications
- Procurement manager — orders packaging materials
Broader Team (Awareness Training)
- Product development — designs new products and packaging
- Warehouse/logistics — handles dispatch and transit packaging
- Finance — processes EPR fee payments
- Marketing — makes packaging claims and designs
- Senior management — approves budgets and strategic decisions
Training Depth by Role
| Role | Training Level | Duration | Content Focus |
|---|---|---|---|
| EPR data owner | Comprehensive | 2-3 hours | Full EPR process, data collection, reporting |
| Packaging/procurement | Detailed | 1-2 hours | Material classification, weight data, supplier engagement |
| Warehouse/logistics | Practical | 30-60 mins | Transit packaging, nation data, dispatch records |
| Product development | Awareness + action | 30-60 mins | Design for recyclability, new product notification |
| Finance | Awareness | 30 mins | Fee structure, budgeting, payment process |
| Senior management | Strategic overview | 15-30 mins | Business impact, cost management, regulatory risk |
What to Cover
For Everyone: EPR Basics (15 minutes)
- What EPR is — the legal obligation for packaging
- Why it matters — fees, penalties for non-compliance
- Your company’s obligations — registration status, reporting schedule
- Their role — how their job connects to EPR compliance
For Data Collectors: Practical Skills (30-60 minutes)
- What counts as packaging — and what does not
- Material classification — how to identify plastic types, card vs composite, etc.
- Weighing procedures — proper methodology for packaging audits
- Data recording — where and how to enter packaging data
- Change notification — what to do when packaging changes
For Decision Makers: Strategic Understanding (30 minutes)
- EPR cost drivers — which materials cost most and why
- Cost reduction opportunities — how to reduce EPR costs
- Regulatory direction — where EPR is heading
- Budgeting — how to forecast EPR fees
- Risk management — consequences of non-compliance
Training Approaches
Option 1: Internal Workshop
- Run by your compliance manager or an external consultant
- Interactive, with examples from your own products
- Include hands-on packaging identification and weighing exercises
- Best for core teams
Option 2: Online Learning
- Pre-recorded presentations or e-learning modules
- Staff can complete at their own pace
- Good for broad awareness training
- Include a short quiz to verify understanding
Option 3: Desk Reference Guide
- A one-page summary of EPR and the employee’s role
- Pin to notice boards or include in induction packs
- Cover: what is packaging, how to flag changes, who to contact
Option 4: Supplier Briefing
- Include your key packaging suppliers in training sessions
- They need to understand your EPR requirements to provide the right data
- Request packaging specs and weight data as standard
Sample Training Agenda (Core Team — 2 hours)
| Time | Topic | Format |
|---|---|---|
| 0:00-0:15 | EPR overview: what it is and why we comply | Presentation |
| 0:15-0:30 | Our obligations: registration, reporting, fees | Presentation |
| 0:30-0:50 | Material classification exercise | Hands-on |
| 0:50-1:10 | Weighing methodology and data recording | Demonstration |
| 1:10-1:25 | Break | — |
| 1:25-1:45 | Nation data and activity classification | Presentation |
| 1:45-2:00 | Q&A and next steps | Discussion |
Ongoing Awareness
Training is not a one-off event. Maintain awareness through:
Quarterly Updates
- Brief the team on any regulatory changes
- Share your latest EPR data and costs
- Highlight packaging changes that affected compliance
New Product Process
- Include an EPR checkpoint in your new product development process
- Require packaging specifications before launch
- Calculate EPR fee impact of new packaging designs
Annual Refresher
- Re-train core staff on current requirements
- Update materials for regulatory changes
- Review the past year’s compliance performance
Communication Channels
- Include EPR updates in team newsletters
- Post reminders at key reporting deadlines
- Share wins — publicise cost savings from packaging improvements
Measuring Training Effectiveness
Track these metrics to evaluate whether training is working:
- Data quality: Are error rates in packaging data decreasing?
- Timeliness: Is data submitted on time?
- Change capture: Are packaging changes being notified to the data owner?
- Cost optimisation: Are teams proposing EPR-friendly packaging alternatives?
Getting Started
- Identify who needs training using the role matrix above
- Schedule sessions — start with the core team
- Prepare materials using your own products as examples
- Deliver training and record attendance
- Set up ongoing awareness processes
Use the EPR compliance checklist as a training reference and explore our tools for data management.